Customer service

Customer service

 

Orders

 

Can I change or cancel my order?

Can I change the deliver address of my order?

How can I pay for my order?

 

 

Delivery

 

When is the delivery of my order?

I'm not at home at the time of delivery, what should I do?

How can I track my order?

 

 

 

Returns

 

Can I return my order?

I have received a damaged or wrong product.

Within what time frame will I receive my refund?

 

 

FAQ

 

Are the plants the same as in the product photos?

How much are the shipping costs?

I haven't received an email with tracking information. Now what?

 
 

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